Datenschutz

Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to personally identify you.

For detailed information on data protection, please refer to our privacy policy set out below.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Data Controller” of this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, information that you enter into a contact form.

Other data is collected automatically or, where applicable, with your consent when you visit the website by our IT systems. This primarily includes technical data, such as your internet browser, operating system, or the time at which the page was accessed.

This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

If contracts can be concluded or initiated via the website, the data you provide will also be processed for the purpose of preparing contractual offers, processing orders, or handling other service requests.

What rights do you have regarding your data?

You have the right at any time to obtain information, free of charge, about the origin, recipients, and purpose of your stored personal data.

You also have the right to request the correction or deletion of this data.

If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

If you have any questions regarding this or any other matter relating to data protection, you can contact us at any time.

2. Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as “IONOS”).

When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to IONOS’s privacy policy:

https://www.ionos.de/terms-gtc/terms-privacy

The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible.

If the user’s consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information stored on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG.

Consent may be withdrawn at any time.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to personally identify you.

This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this data is collected and processed.

Please note that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Data Controller

The controller responsible for data processing on this website is:

Antoinette App-Manz & Ina-Sophie Pühl GbR

Königsberger Str. 39

58511 Lüdenscheid

Germany

Phone: 02351 6778900

Email: post@loewenkinder-physiotherapie.de

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, or similar information).

Storage Period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies.

If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, such as statutory retention periods under tax or commercial law. In the latter case, the data will be deleted once these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of personal data pursuant to Art. 9(1) GDPR are processed.

In the event of explicit consent to the transfer of personal data to third countries, data processing is additionally based on Art. 49(1)(a) GDPR.

If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time.

If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR.

Furthermore, we process your data where this is necessary to comply with a legal obligation on the basis of Art. 6(1)(c) GDPR.

Data processing may also be carried out on the basis of our legitimate interests pursuant to Art. 6(1)(f) GDPR.

Information on the specific legal basis applicable in each individual case can be found in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties.

We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. providing data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of data.

When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement.

In the case of joint processing, a joint processing agreement will be concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent that you have already given at any time.

The lawfulness of data processing carried out prior to the withdrawal of consent remains unaffected by the withdrawal.

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement.

The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract provided to you or to a third party in a commonly used, machine-readable format.

If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

Access, Rectification and Erasure

Within the scope of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing. Where applicable, you also have the right to request the correction or deletion of this data.

If you have any questions regarding this or any other matter relating to personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right.

The right to restriction of processing applies in the following cases:

•If you dispute the accuracy of your personal data stored by us: We generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

•If the processing of your personal data was or is unlawful: You may request the restriction of data processing instead of the deletion of your personal data.

•If we no longer need your personal data, but you require it for the establishment, exercise or defense of legal claims: You have the right to request the restriction of the processing of your personal data instead of its deletion.

•If you have objected pursuant to Art. 21(1) GDPR: A balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator.

You can recognize an encrypted connection by the browser’s address bar changing from “http://” to “https://” and by the padlock symbol displayed in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.”

Cookies are small data files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device.

Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may be provided by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies into websites (e.g. cookies used to process payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g. the shopping cart function), or to optimize the website (e.g. cookies used to measure website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified.

The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services.

If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG). Consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are being set and to allow cookies only on a case-by-case basis, to accept cookies in certain cases or generally reject them, and to automatically delete cookies when closing the browser.

Disabling cookies may restrict the functionality of this website. If additional cookies and services are used on this website, this will be specified in this privacy policy.

Contacting Us by Email, Telephone or Fax

If you contact us by email, telephone or fax, your inquiry, including all personal data resulting from it (such as your name and inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data to third parties without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures.

In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where consent has been requested. Consent may be withdrawn at any time.

The data you send to us through contact inquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed).

Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5. Social Media

Instagram

This website incorporates functions of the Instagram service. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information that you have visited this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This enables Instagram to associate your visit to this website with your user account.

Please note that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Instagram.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

To the extent that personal data is collected on our website using the tool described here and transmitted to Facebook or Instagram, we and Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Dublin, D04 X2K5, Ireland, are jointly responsible for this data processing (Art. 26 GDPR).

This joint responsibility is limited exclusively to the collection of data and its transmission to Facebook or Instagram. The subsequent processing carried out by Facebook or Instagram after the data has been transmitted is not part of the joint responsibility.

The obligations for which we are jointly responsible have been set out in an agreement on joint processing. The full text of the agreement can be found at:

https://www.facebook.com/legal/controller_addendum

According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for ensuring the data protection-compliant implementation of the tool on our website.

Facebook is responsible for the data security of its Facebook and Instagram products.

You can exercise your data subject rights (e.g. requests for information) regarding data processed by Facebook or Instagram directly with Facebook. If you exercise your data subject rights with us, we are required to forward your request to Facebook.

The transfer of data to the United States is based on the EU Commission’s Standard Contractual Clauses. Further details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum

https://privacycenter.instagram.com/policy/

https://de-de.facebook.com/help/566994660333381

Further information can be found in Instagram’s privacy policy:

https://privacycenter.instagram.com/policy/

The company is certified under the EU-U.S. Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards when processing data in the United States.

Every company certified under the DPF undertakes to comply with these data protection standards.

Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/participant/4452

Source:

https://www.e-recht24.de